Order Tracking

Order Tracking

Once your order has been shipped, you will receive an email from Orange Smart with a tracking number and a link to track your shipment. Enter your tracking number below (not your order number) to get the latest status.

Popular carriers: Royal Mail, DPD, DHL, Yodel. Use this if your courier provides a single tracking ID.

If you just received a shipment notification, allow 1–3 working days for tracking to update.

If your package ships from/to outside the UK, try the universal tracker or your local postal service.

You can also try carrier-specific trackers (USPS, DHL, DPD) if you know the courier.

Note: For US domestic shipments handled by USPS, use the USPS tracking page. The universal tracker supports most international IDs.

Delivery & Carriers

Orders are processed within 1–3 business days. Typical delivery windows after dispatch:

  • Germany & UK: 8–12 business days (standard)
  • International: 8–20 business days depending on destination and customs

Carrier selection (DPD, DHL, Royal Mail, Yodel, etc.) depends on speed, item weight and availability. Your shipping confirmation email will state the carrier and provide the tracking ID.

Need help? Email us at orangesmart052@gmail.com or call +49 4271 9541997.